Incident

Incident 3DS

Closed | Mar 23, 2021 | 14:49 GMT+01:00

Clos

Affected components

  • E-commerce technical platform : 3-D Secure

Open | Mar 23, 2021 | 14:47 GMT+01:00

Début 11h50 - 2021.03.17
Fin : 14h30 - 2021.03.17

Service impacté

Service d'authentification 3DS pour les cartes BRED et Crédit Mutuel Arkea
10% des authentifications 3DS

Cause

Incident technique Externe

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Start time 11h50 - 2021.03.17
End time 14h30 - 2021.03.17

Service impacted

Authentication 3DS about payment cards BRED and Crédit mutuel Arkea
About 10% of Authentications 3DS failed .

Open | Mar 17, 2021 | 13:50 GMT+01:00

Début 13h50 - 2021.03.17
Fin : en cours

Service impacté

Service d'authentification 3DS pour les cartes BRED et Crédit Mutuel Arkea
10% des authentifications 3DS

Cause

Incident technique Externe

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Start time 13h50 - 2021.03.17
End time in progress

Service impacted

Authentication 3DS about payment cards BRED and Crédit mutuel Arkea
About 10% of Authentications 3DS failed .

Root Cause

External Technical incident

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