Closed | Apr 06, 2021 | 18:46 GMT+02:00
Incident Clos
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Closed
Monitoring | Apr 06, 2021 | 15:10 GMT+02:00
Début 13:30 - 2021.04.06
Fin 15:24 - 2021.04.06
Service impacté
Services d'authentifications 3DS des banques : La Banque Postale, BNP, Crédit du Nord, Boursorama, BRED.
- 95% des authentifications 3DS pour les authentifications BNP en échec.
- 70% des authentifications 3DS pour les authentifications Boursorama en échec.
- 60% des authentifications 3DS pour les authentifications CDN en échec.
- 95% des authentifications 3DS pour les authentifications LBP en échec.
- 40% des authentifications 3DS pour les authentifications BRED en échec.
Cause
Incident technique externe des serveurs d'authentification 3DS.
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Start time 13:30 - 2021.04.06
End time 15:24 - 2021.04.06
Service impacted
Authentication 3DS payment services of the banks : La Banque Postale, BNP, Crédit du Nord, Boursorama, BRED.
- About 95% of BNP's Authentications 3DS failed.
- About 70% of Boursorama's Authentications 3DS failed.
- About 60% of CDN's Authentications 3DS failed.
- About 95% of LBP's Authentications 3DS failed.
- About 40% of BRED's Authentications 3DS failed.
Root Cause
External technical incident with the 3DS authentication servers.
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