Rapport Incident: Incident 3DS du 29/04/2021 CLOS

Closed | Apr 29, 2021 | 15:20 GMT+02:00

Début 09:57 - 2021.04.29
Fin 10:25 - 2021.04.29


Service impacté

Entre 10 à 15% des authentifications 3DS ont échoué.


Cause

Incident technique externe des serveurs d'authentification 3DS.

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Start time 09:57 - 2021.04.29
End time 10:25 - 2021.04.29


Service impacted

About 10% to 15% of Authentications 3DS failed .


Root Cause

External technical incident with the 3DS authentication servers.

Affected components

• E-commerce technical platform : 3-D Secure