Incident
Incident 3DS - Mastercard
Closed | Feb 18, 2021 | 20:23 GMT+01:00
Rapport d'incident
Début 8:03 - 2021.02.17
Fin 9:24 - 2021.02.17
Service impacté
Service d'authentification 3DS pour les cartes Mastercard
30% à 50% des authentifications 3DS pour les Mastercard en échec
Cause
Incident technique Mastercard
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Report of incident
Start time 8:03 - 2021.02.17
End time 9:24 - 2021.02.17
Service impacted
Authentication 3DS about payment cards Mastercard
About 30% to 50% of Authentications 3DS failed .
Root Cause
Technical incident Mastercard
Affected components
- E-commerce technical platform : 3-D Secure
Monitoring | Feb 17, 2021 | 09:24 GMT+01:00
Nous constatons un retour à la normale du service 3DS
Le service authentification 3DS de Mastercard est à nouveau opérationnel depuis 9h24.
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We are seeing that the service 3DS is operational again. No more errors Masterscard 3DS since 9:24
Open | Feb 17, 2021 | 08:20 GMT+01:00
Nous constatons actuellement une dégradation du service 3DS pour les cartes du réseau Mastercard.
Mastercard semble rencontrer un incident.
L’investigation est en cours.
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We are currently seeing a deterioration on service 3DS for the card Mastercard.
Mastercard looks like there is a problem.
Investigation is in progress.